Frequently asked questions

Welcome to the Airb9ja FAQ section! Here, we’ve compiled answers to some of the most common questions to help you make the most of our platform. If you have any other inquiries, feel free to contact us.

General Questions

Airb9ja is Nigeria's leading short-stay rentals platform, connecting travelers with verified, comfortable, and affordable accommodations across the country

As a traveler, you can browse our extensive list of properties, book your stay, and enjoy seamless payment options. For property owners, Airb9ja offers a platform to list your property, manage bookings, and receive timely payments.​

For Guests

Simply visit our website, search for available properties based on your destination and travel dates, select your preferred accommodation, and follow the prompts to complete your booking.

Airb9ja accepts various payment methods, including local bank cards, transfers, USSD, and international cards, making transactions convenient for all users.​

For any assistance, you can reach out to our customer support team via email at airb9ja@gmail.com or call us at 07066981205

Airb9ja accepts various payment methods, including local bank cards, transfers, USSD, and international cards, making transactions convenient for all users.​

Yes, all properties undergo a thorough verification process to ensure they meet our safety and quality standards, providing you with peace of mind during your stay.​

For Hosts

To list your property, sign up as a host on our platform, provide necessary details about your property, upload high-quality photos, and set your pricing and availability.​

Our user-friendly dashboard allows you to manage bookings, update availability, and communicate with guests effortlessly.

Airb9ja offers competitive commission rates, ensuring hosts receive the majority of their earnings. For detailed information on fees, please refer to our Terms and Conditions.​

Payments are processed within 7 days of guest checkout, and would be in your bank account by the Thursday of the week after the week of guest checkout. For detailed payment schedules, please refer to our Payment Policy.​

For Hosts

To list your property, sign up as a host on our platform, provide necessary details about your property, upload high-quality photos, and set your pricing and availability.​

Our user-friendly dashboard allows you to manage bookings, update availability, and communicate with guests effortlessly.

Airb9ja offers competitive commission rates, ensuring hosts receive the majority of their earnings. For detailed information on fees, please refer to our Terms and Conditions.​

Payments are processed within 7 days of guest checkout, and would be in your bank account by the Thursday of the week after the week of guest checkout. For detailed payment schedules, please refer to our Payment Policy.​

For Real Estate Professionals

Airb9ja provides opportunities for real estate professionals to earn passive income by connecting homeowners with travelers. You can list properties, manage bookings, and receive a commission for each successful booking.​

Yes, Airb9ja offers tools and resources tailored for real estate professionals to efficiently manage multiple listings and maximize earnings.​

For Job Seekers

Airb9ja is committed to creating job opportunities in the real estate short-stay rentals sector, including roles in property management, customer service, and guest relations.​

Interested candidates can visit our Careers page to view current openings and submit applications.​

Privacy and Security

We prioritize your privacy and implement strict security measures to safeguard your personal data. For more details, please review our Privacy Policy.​

To delete your account, please contact our support team at airb9ja@gmail.com with your request. Note that account deletion is irreversible.

Currently, Airb9ja focuses on providing short-stay rental services within Nigeria. We are exploring opportunities to expand our services in the future.​

If you notice any suspicious activity, immediately contact our customer support team at airb9ja@gmail.com or call +2347045834578. We will investigate and take necessary actions to secure your account.​

Booking modifications or cancellations are subject to the property's cancellation policy. Please review the specific policy during the booking process or contact our support team for assistance.​
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